Heartland National: New Third Party Administrator
Effective April 1, 2020, Heartland National Life will be using a new Third Party Administrator to process all HNL policies. In order to facilitate this transition, applications received after March 20, 2020 will not be processed until April 1, 2020.
Any applications received on or before 3/20/20 will be processed as usual. Applications received after 3/20/20 will be held for processing at the new administrator. Please note that contact information for Policyowner Services and Underwriting will also change effective 4/1/20.
If you have any questions during this transition, please contact Heartland National Agency Services at 844-502-6780.
Please note and save the NEW CONTACT INFORMATION below:
Heartland Customer Service Phone: 888-616-0015
Heartland Customer Service Fax: 336-759-3141
New Business Only Fax: 833-671-8870
PO BOX 11903
Winston-Salem, NC 27116
Overnight mailing address:
4035 University Pkwy.
Winston-Salem, NC 27106
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