Improvements for Plan Year 2021 Certification and Recertification:
We take the feedback from agents and partners seriously. Our goal is to improve the agent experience, provide quality training and meet the needs of Humana.
Plan Year 2021:
- AHIP testing. Agents will have 6 attempts to successfully pass testing for AHIP
- Humana testing. There will NO longer be a final test at the conclusion of Humana’s agent guidance for Certification or Recertification content. (*AHIP is still required. But NO Humana final exam)
- All products. Going forward, Agents will be certified to sell ALL Medicare Advantage products after successfully completing Certification or Recertification for PY 21. (No PDP-only cert/recert course. ALL Agents will complete (re)certification for MAPD products.).
Agent Licensing and Appointments
In order to compliantly sell Humana/CarePlus plans, agents must be properly licensed, appointed and certified for the plan year. Check to make sure you have an active resident and non-resident health insurance license in the state(s) where you intend to solicit business (where the beneficiary permanently resides) and that you have an active certification for the product and plan year you are presenting.
Now is a good time to check your license expiration dates, especially your non-resident license(s)!
Visit the link below for details on the Agent’s responsibility as well as non-compliant sales.
Email Marketing Click To Contracting